The L'Oréal Spirit

The L’Oréal Spirit sets out the commitment made by L’Oréal, its senior management and all its employees to act ethically and responsibly.

LOral Spirit
At L’ORÉAL, we believe that everyone aspires to beauty. Our mission is to help men and women around the world realise that aspiration, and to fully express their individual personalities. This is what gives meaning and value to our business, and to the working lives of our employees. We are proud of our work.

As a business

Our strategy for leadership is based on continuous investment in rigorous scientific research and development. This enables our brands to deliver products which are innovative, highly effective, practical and pleasant to use, and which are manufactured to the most demanding standards of quality and safety. We aim for excellence, and constantly challenge ourselves and our methods. We place great value on honesty and clarity: our consumer advertising is based on proven performance and scientific data. We are committed to building strong and lasting relationships with our customers and our suppliers, founded on trust and mutual benefit. We do business with integrity: we respect the laws of the countries in which we operate and adhere to good corporate governance practices. We maintain high standards in accounting and reporting, and support the fight against corruption. We deliver long-term, sustained shareholder value by protecting and making the most effective use of company assets.

As an employer

We aim to make L’ORÉAL a great place in which to work. We know that our employees are our greatest assets. They are entitled to a safe and healthy working environment: one in which personal talent and merit are recognized, diversity is valued, privacy is respected, and the balance between professional and personal life is taken into account. We believe in offering our employees a stimulating environment, exciting personal opportunities and a chance to make a difference. We encourage an atmosphere of openness, courage, generosity and respect, so that all our employees feel free to come forward with their questions, ideas and concerns.

As a responsible corporate citizen

We play our part in creating a world of beauty and fairness. We are mindful of our impact on the natural environment, including biodiversity, and constantly seek to reduce it. We are determined to avoid compromising tomorrow for the sake of today. We make a positive contribution to the countries and communities in which we are present. We respect local cultures and sensitivities.We are committed to the respect of human rights. We want to help end the exploitation of children in the workplace and the use of forced labor. We want an end to animal testing in our industry, and we contribute to the development and acceptance of alternative methods. We actively seek out and favor business partners who share our values and our ethical commitments.

Download The L'Oréal Spirit (PDF)

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