"In this unprecedented crisis, it is our responsibility to contribute to the collective effort in every way possible. Through these actions, L'Oreal expresses our recognition, our support and our solidarity towards those who are demonstrating extraordinary courage and selflessness in their efforts to combat this pandemic."
Jean-Paul Agon, Chairman and CEO of L'Oreal
Our actions on the field
Our Group have implemented a European solidarity programme to support the fight against coronavirus by all stakeholders. Hospitals, care homes and pharmacies who are at the front-line in striving to curb the propagation of coronavirus; food distribution stakeholders, who guarantee the essential needs of consumers; hair salons, perfume stores and suppliers of VSE/SMEs, who are particularly exposed to the economic crisis resulting from this epidemic; and lastly partner non-profit organisations who are committed to combating insecurity, who are in need of support now more than ever.
We have implemented the following measures with immediate effect:
Solidarity with health authorities
Our Group’s factories, which had already started making hand sanitiser last week, will now ramp up their production to manufacture significant quantities over the next few weeks to support the needs of French and European health authorities.
Solidarity with healthcare and pharmacy staff:
La Roche-Posay will equip all partner hospitals, care homes and main partner pharmacies in Europe with hand sanitiser. These establishments are our first line of defence against coronavirus and are committed to protecting us and curbing the epidemic every day. The brand is already supplying bottles free of-charge to French pharmacies that are able to produce hand sanitiser in their own dispensaries.
Solidarity with food distribution stakeholders:
Garnier will supply and distribute several million units of hand sanitiser free-of-charge to all its European food distribution customers so that their employees, who are continuing to work to meet consumers’ basic needs, can protect themselves by following the recommended precautions.
Solidarity with VSE/SMEs in our distribution networks (hair salons, small perfume shops):
The Group has frozen payments receivable for more than 100,000 clients until their businesses resume.
Solidarity with our most exposed suppliers:
For our suppliers who have been most exposed to the crisis, we will shorten its payment times with systematic immediate payments.
Solidarity with the most needy:
The L’Oréal Foundation has decided to donate one million euros to its partner non-profit organizations, who are committed to combatting insecurity. This will help the most needy to follow the recommended precautions, combat the coronavirus and withstand the consequences of this epidemic. These non-profit organizations supported throughout the year by the L’Oréal Foundation will also be offered hygiene kits (shower gel and shampoo) and hand sanitizer for social workers, volunteers and beneficiaries.
L’Oréal employees have also taken part by giving more than 1,200 hours of their time to L’Oréal citizenship programmes.
Focus on Solidarity Actions
L'Oréal Indonesia takes part in Covid 19
L’Oréal launches a Europe-wide coronavirus solidarity programme
#Safetogether, e-learning module developed by L'Oréal
Decisions of the L'Oréal Board of Directors of 12 May 2020
L’Oréal works with Industry Trade Bodies
Hairdressers and beauticans make up Italy's
L'Oréal supports the reopening of haidressing salons in Portugal
L'Oréal Brasil announces maintenance of jobs
L’Oréal South Africa produces hand sanitisers
L'Oréal is offering support to Spanish haidressers