These first launches increased candidates’ satisfaction and allowed L’Oréal, which receives over 1 million applications per year, to manage an even higher volume of applications. For Niilesh Bhoite, Chief Digital Officer for HR at L’Oréal: ”The results of the first 10,000 recruiting conversations show that Mya engages with 92% of our candidates in an efficient way and achieves a near 100% satisfaction rate. We’ve received great feedback from our applicants. Many commented on how easy and personal the experience felt.”
“As part of its overall HR transformation and digitization efforts, the Group takes an important step forward with this partnership. This new very performing technology reinforces HR people’s counsellor role and enables them to really focus on the qualitative and human dimension of the recruitment process,” commented Jean-Claude Le Grand, Executive Vice-President Human Relations at L’Oréal.