A shared culture

At L’Oréal, quality is everyone’s business. Providing consumers with products of the finest quality is a priority that engages every single business unit. From operators to plant managers, from employees to brand directors, from scientists to experts, every employee has a role to play as a guardian of the quality offered to consumers. In short, quality is a culture shared by everyone, everywhere. Here is what some of our people say on the topic.

A SHARED CULTURE OF QUALITY
A SHARED CULTURE OF QUALITY

WHAT WE SAID:

What do I do everyday? Build relationships with our suppliers and choose the right partners, who comply with our quality requirements so that we can foster the best of outside innovations at L’Oréal.

Barbara P

Barbara P.

L’Oréal Buyer

Designing a shampoo is a team effort involving the joint expertise from laboratories, packaging engineers, fragrance specialists, marketing teams and suppliers. Together, we provide consumers with a new way to look after themselves.

Camille M

Camille M.

Marketing Director of Haircare & Styling, L’Oréal Paris

It’s fascinating to get feedback from consumers on social media and e-commerce websites. We use it to improve the quality of existing products and better anticipate the design of future launches.

Mark G

Mark G.

VP L’Oréal Industrial Quality

What I like best in my work is the team spirit. We all support each other. Even after 25 years, I am still just as excited to come to work every day and make great products for consumers and families.

Anne-Marie B

Anne-Marie B.

Operator at L’Oréal Rambouillet plant, France

The satisfaction of a job well done is what drives me day in day out, as we seek to enhance performances while providing consumers with the assurance that our products are totally safe.

Gael M

Gaël M.

Microbiology Laboratory Manager, L’Oréal