Prioritising learning and development


For L’Oréal, helping every employee to develop professionally is both central to driving performance and a question of responsibility. The Group has committed to ensuring that 100% of employees will benefit from at least one training session annually by 2020. In 2017, this proportion grew to 78%.

Its online training portal, My Learning, is integral to accelerating this ambition. Available in 27 languages, it had more than 46,700 frequent users in 2017. Employees followed 64,000 modules, which represents 170,000 hours of online training. For the first time, employees were also able to follow MOOCs offered by more than 150 universities globally. Overall, there were 3,200 registrations, and 19,000 hours of training were delivered.

In 2016, L’Oréal received the Brandon Hall HCM excellence award for the Klaxoon box, a box which makes it possible to create digital interaction during classroom training sessions.


Putting employees at the centre of our commitments

L’Oréal’s ambition is to provide all of its employees with access to health cover, financial protection and training, wherever they are in the world. Employees also benefit from a working environment and office buildings with improved environmental and social impacts.