Code of Ethics and Speak Up Policy

Our Code of Ethics is the reference document for ethics within L’Oréal and helps employees, managers and directors live up to the L’Oréal Spirit in their day-to day professional activity.

CODE OF BUSINESS ETHICS, A GUIDE FOR ACTION
CODE OF BUSINESS ETHICS, A GUIDE FOR ACTION

L'Oréal's Code of Ethics is the reference document, the "Constitution" that guides action, inspires choices and brings the Group's ethical principles into the daily professional life of every employee. It applies to all employees of the L'Oréal Group and its subsidiaries worldwide. It also applies to all Officers and Directors of the L'Oréal Group and its subsidiaries. Each employee has access to the digital version of the Code or receives a printed copy when joining the Group.

First issued in 2000, the Code of Ethics was updated in 2007 and in 2014.

Over three hundred employees and executives have contributed to the elaboration of the new edition of the Code of Ethics. 

The Code was suject to validation, including cultural validation, by Country Managers, Country Human Resources Managers, Ethics Correspondents, Finance Directors. To underline the importance of this document, L'Oréal's Charmain and Chief Executive Officer and L'Oréal's Senior VP, Chief Ethics Officer signed the foreword, and the introduction is signed by the entire Executive Committee. 

The Code of Ethics sets out the rules of good conduct that are expected from L'Oréal employees. It is available in 45 languages. It is also published in braille in an English and a French version thanks to the Valentin Hauy association, serving people with vision impairment and blindness.At L’ORÉAL, we believe that everyone aspires to beauty. Our mission is to help men and women around the world realise that aspiration, and to fully express their individual personalities. This is what gives meaning and value to our business, and to the working lives of our employees. We are proud of our work.

DOWNLOAD THE CODE OF ETHICS

 


Speak up


At L’Oréal, we aim to be an exemplary company.

In particular, respect of the law and our Ethical Principles - Integrity, Respect, Courage and Transparency - is essential.

We recognise that from time to time there may be things that go wrong or require room for improvement. The quicker we know, the quicker we can take corrective measures.

L’ORÉAL’s Speak Up Policy aims to clarify when and how L’Oréal's Employees, External Staff as well as our other Stakeholders can speak up and make a Speak Up (whistleblowing) report.

 

DOWNLOAD L’ORÉAL’S SPEAK UP POLICY

 


To make a Speak Up report access L’Oréal’s Speak Up website.

 

Group policies, supplements to the Code of Ethics


In addition to the Code, certain topics are covered by specific group policies and namely relationships with suppliers, child labour, responsible corporate restructuring and the employment of family and friends.

 

DOWNLOAD A SPECIFIC GROUP POLICY