HERO DISABILITY 2024

We create opportunities for people with disabilities

L’Oréal is committed to accelerating the inclusion of people with disabilities, by addressing both visible and invisible disabilities, mental health, chronic illnesses and neurodiversity. The Group has set a minimum target for direct employment of people with disabilities in all countries where it operates. The goal is to create impact internally and externally for all stakeholders by eliminating stigmas and fostering accessibility.

MORE THAN 30 YEARS OF EMPOWERING PEOPLE WITH DISABILITIES

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Supporting inclusive innovation

At L’Oréal, inclusive innovation is not just a goal; it’s a guiding principle that shapes every aspect of our strategy. We are committed to ensuring that our products, services, and work environments are accessible and beneficial to everyone, regardless of ability. This commitment goes beyond compliance—it’s about leading the way in creating solutions that are truly inclusive. 

A key component of our inclusive innovation strategy is our focus on the inclusion of people with disabilities. As of December 2023, 1.9% of our global workforce consists of employees with disabilities, and we have set a clear goal to increase this to 2% by 2025. This demonstrates our commitment to ensuring that our workforce reflects the diversity of the communities we serve.

Our approach to inclusive innovation is comprehensive and involves close collaboration with local and international experts, including NGOs and non-profit organizations. We focus on five critical areas: recruitment, retention, awareness, accessibility, and partnerships. For instance, we actively promote the recruitment of people with disabilities across all countries, and we support employees who have experienced an accident, illness, or aggravation of an existing disability. This not only helps retain talent but also fosters a work environment where everyone can thrive.

 

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Top scores in the 2024 Disability Equality Index®

L’Oréal Group is recognized for its long-term commitment to Diversity, Equity & Inclusion with several top scores in the 2024 Disability Equality Index®, a leading benchmark developed by Disability:IN.

In this year’s edition, L’Oréal USA achieved the maximum score of 100 for the seventh consecutive year. The 2024 edition was a turning point as the Index opened to countries outside the United States for the first time. As a result, L’Oréal Brazil and L’Oréal UK obtained scores of 100 and 85, respectively. All three countries have therefore been recognized as “Best Place to Work for Disability Inclusion” in 2024.

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Promoting digital accessibility 

Digital accessibility plays an essential role in enabling everyone to access and understand everyday digital content. At L’Oréal, for both our consumers and our employees, this means promoting platforms, websites and applications that are designed for everyone, including people with disabilities, neurodivergent people and those with specific accessibility needs. 

We rely on digital accessibility experts and work together with internal and external partners to improve the digital experience of everyone. A comprehensive global digital accessibility e-learning program with six specific modules has been available to all employees since 2021. Awareness and training seminars are also organized regularly to educate our employees on digital accessibility. 
Additionally, the Group recently developed its Accessible Events Guidelines to ensure that our events are engaging and enjoyable for all attendees and to ensure that everyone can fully participate in the way that is most comfortable for them. 

 
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