3. Governance, due diligence, remediation and reporting
This policy has been approved by L’ORÉAL’s Chairman and Chief Executive Officer and its Executive Committee and presented to our international social dialogue body and the Board of Directors. It may be regularly updated to reflect our continuous progress.
The Senior Vice President & Chief Ethics Officer oversees the implementation of our Human Rights Policy. He heads the Human Rights Steering Committee which is made up of representatives of different activities, functions and geographic zones.
At Corporate level, each Division/Department Head and at local level, each Country Manager is in charge of implementing the L’ORÉAL Human Rights Policy. We regularly update the guidance and tools provided to them.
We will assess on an on-going basis the human rights impacts of all our operations and in our value chain and review relevant policies, processes and management systems.
We will continue to provide grievance reporting mechanisms that allow our employees and others affected by our operations to report suspected incidents of human rights abuse and to strengthen these mechanisms when necessary. Such incidents will immediately be escalated to the Chief Ethics Officer, investigated and action will be taken when necessary. This includes working to prevent these issues recurring and supporting remedy for any individuals who have been harmed. In the most serious cases, we will reserve the right to break off commercial relations or not approve a new business partner.
In a spirit of transparency, we are committed to communicating on our progress and challenges.
L’Oréal supports the Consumer Goods Forum (CGF) Priority Industry Principles against Forced Labour
The CGF Priority Industry Principles are in line with L’Oréal’s own Human Rights Policy, in keeping with the company’s longstanding commitment to the United Nations (UN) Global Compact, the Universal Declaration of Human Rights, the UN’s Guiding Principles on Business and Human Rights and the Fundamental Conventions of the International Labour Organization.
L’Oréal supports the implementation of these Principles against forced labour, which is one of the leading pillars of the Consumer Goods Forum (CGF). Under these Principles, the CGF is calling for the elimination of specific employment practices that can lead to cases of forced labour across the world.
This commitment applies first & foremost to the rights of our employees and is upheld by various policies, including our Code of Ethics, which covers the prohibition of forced labour.
Our commitment to human rights also extends to our global supply chain. Our expectation is that all suppliers and subcontractors act in accordance with internationally recognized human rights. We require our suppliers to avoid having recourse to forced labour and we encourage them to cascade this requirement throughout their own supply chain.
L’Oréal has implemented a comprehensive due diligence approach, including risk assessments of its suppliers for those sectors and countries where human rights & worker rights abuses are most prevalent, as well as independent audits of our suppliers.
L’Oréal has also partnerships in place with experts and civil society organizations to help us addressing these issues.