Ongoing, permanent quality controls
Next, the most important thing is to monitor the constant quality of raw materials and packaging, which includes ensuring that quality is both fitting and in line with the latest regulatory standards. For this reason, after the initial audit, we regularly carry out additional supplier audits. We take a totally transparent approach, sharing the results with our partners so that we can work together to identify and quickly act on areas for improvement.
As part of our continuous improvement process and to build close ties to suppliers, we carry out these audits as regularly as possible. In fact, in the case of our packaging suppliers, we perform one audit every day on average!
We also have to strictly control the quality of the final packaging, which plays an active role in the beauty experience. This involves multiple laboratory tests.
To ensure the finest possible product quality, all raw materials and packaging are checked one more time when they enter the plant prior to manufacturing.
Some examples of packaging tests: