Middle East
We act to drive inclusion for people with disabilities
L’Oréal is committed to accelerating the inclusion of people with disabilities, by addressing both visible and invisible disabilities, mental health, chronic illnesses and neurodiversity. The Group has set a minimum target for direct employment of people with disabilities in all countries where it operates. The goal is to create impact internally and externally for all stakeholders by eliminating stigmas and fostering accessibility.
As of December 31, 2024, the Group employed 2,005 people with disabilities, representing 2.1% of its global workforce.
Joining forces with the wider business community to strengthen L’Oréal’s strategic commitment
In close collaboration with local and international experts (associations, non-profit organizations, and NGOs), the Group has developed a comprehensive global policy focused on five key areas: recruitment, retention, employee awareness and education, accessibility, and partnerships. L'Oréal actively engages with leading organizations and the wider business community to advance disability inclusion.
Our key partnerships include the International Labour Organization (ILO) and we were one of the first signatories of the ILO Global Business and Disability Network Charter in 2015, chairing the Network in 2021.
Through our participation with the GBDN and other organizations like Disability:IN, a leading resource for business disability inclusion, and the Valuable 500, a global CEO community committed to disability inclusion, we are furthering our commitment to creating more inclusive environments.
Inclusion through innovation
The Group capitalises on its diverse portfolio of brands, its ability to develop regional innovations with global potential, and its range of personalised products and services powered by science and technology.
In line with the Group's strategy of “beauty for each”, the goal is to provide tailored, inclusive beauty solutions designed to meet each individual’s unique beauty needs and aspirations in their infinite diversity.
We pay careful attention to our consumers and have a deep respect for their differing needs, lifestyles, desires and traditions.
Lancôme’s HAPTA is the world’s first handheld, ultra-precise, smart makeup device for people with limited hand and arm mobility which helps them to apply their own lipstick at home. As part of Lancôme’s mission to use tech for good and make beauty accessible for all, HAPTA is a motion stabilising device that harnesses the power of technology to assist in applying lipstick, one of the most common forms of self-expression through beauty. HAPTA was unveiled for the first time at the 2023 Consumer Electronics Show (CES) in Las Vegas, and TIME magazine named the device one of the Best Inventions of 2023 in the Accessibility category. After more than 2 years of intense work, Lancôme entered the crucial and decisive phase of HAPTA beta test launch last September. 300 HAPTA beta devices were donated across the United States, France, and China to local NGOs and hospitals for a final user test.
The official HAPTA release to consumers will come on December 3rd 2025, the International Day of Persons with Disabilities.
Learn morePromoting digital accessibility
At L’Oréal, our commitment to inclusion is demonstrated by ensuring that our resources, workspaces, and digital tools are inclusive and accessible to all.
Digital accessibility plays an essential role in enabling everyone to consult and understand everyday digital content.
At L’Oréal, this means promoting, both for our consumers and employees, platforms, websites and applications that are designed for all, including people with disabilities, neurodivergent people and those with specific accessibility needs. We rely on experts in digital accessibility and work together with internal and external partners to improve the digital experience of every person.
A comprehensive global Digital Accessibility e-learning programme with six specific modules has been available to all employees since 2021. Awareness and training seminars are also organised regularly to upskill our employees on digital accessibility.
The Group has developed comprehensive guidelines to address a wide range of needs, from websites and intranets to mobile applications, events, and everyday digital tools, ensuring accessibility is embedded at every stage of our processes.
By embedding accessibility into its innovation standards, partnerships, and daily practices, L’Oréal is responding to the important need to provide equal access to digital content for all.