In accordance with our Code of Ethics and as a supporter of the United Nations Global Compact, this strong commitment has been initiated in 2002 with the Ethical Commitment Letter that all our strategic suppliers have signed. We release in 2021 an updated version, the Mutual Ethical Commitment Letter, to highlight the mutual commitment that we and our suppliers share when building a relationship. This document covers on human rights, working conditions, environmental stewardship and business integrity, including the possibility for our business partners to use our whistleblowing system, L’Oréal Speak Up, if they feel that we are not living up to our own high ethical standards. We progressively roll out this new version to all suppliers worldwide.
This commitment is fully integrated in our Sourcing process and benefits from a close follow up and continuous exchange of best practices with our suppliers.
Moreover, the suppliers that present the most significant risks because of their activity or geographic location (based on a risk assessment) are audited on these topics by a third party. The audit points are set forth in this Mutual Ethical Commitment Letter.
Download L’Oréal's Mutual Ethical Commitment Letter