A sustainable purchasing policy
At L’Oréal, we attach a high importance to the social and environmental impacts of our activities. Over the years, we have formalized our commitments in a global program with our partners: L’Oréal Buy & Care.
Establishing responsible and ethical purchasing standards
To sustain the Group’s growth, our purchasing teams select, support and evaluate suppliers as part of our responsible purchasing policy: L’Oréal Buy & Care. This program has made ethical values a part of the everyday work of our buyers, establishing a common standard for the whole organization.
The monitoring of our suppliers’ performance, in terms of responsibility, is carried out using precise indicators of ethical, social and environmental criteria.
Since 2002, audits of social and Safety, Hygiene and Environmental standards have been conducted throughout the supply chain, covering every single supplier around the world. Carried out by independent companies, these audits provide a rigorous monitoring of suppliers’ commitments in the field and among their employees.
Our responsible and inclusive purchasing policy is based on three principles:
We seek to ensure that the fundamental rights of every man and woman in the supply chain around the world are respected. This includes abiding by the ethical principles supported by L’Oréal and, in particular, respecting human rights in terms of the health, safety and protection of workers.
Our Mutual Ethical Commitment Letter (PDF) is availble here.
We are working internally and externally on a process that is already underway for both evaluation and continuous improvement in CSR terms. We make training tools available to our suppliers to help them optimize their environmental and social policy.
We use the strength of the Group to make a positive social and societal impact. Thanks to our committed approach, we can share the value-added and growth with the whole of our ecosystem.
Taking an inclusive approach based on solidarity sourcing
The Solidarity Sourcing program was established by L’Oréal on a worldwide basis in 2010. It focuses on social inclusion and is deployed for every type of purchase (raw materials, packaging, sub-contracting, promotional items and indirect distribution) in every country where our Group operates. It steers a portion of our purchases towards suppliers who provide opportunities for disadvantaged people – who are usually excluded from the jobs market -- to find work and living wage.
In 2018, 234 projects were supported by the program, benefiting 56,842 people – notably women, people with disabilities, and disadvantaged communities.
Meanwhile, we also encourage our suppliers to deploy similar programs within their own ecosystems – and 13% of our suppliers did so in 2018. Our aim is to increase this figure to 20% by the end of 2020.